NEWOTTOBEST
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Delivery & Shipping

Warehouse Distribution:

Affected by the COVID-19 EPIDEMIC, the delivery time of the local logistics company, and the expected deviation, please understand.

Usually, after order payment, if the item has storage, we will arrange delivery within 48 hours.

Shipping Warehouse Support Shipping Country Delivery Time Mode of Transport Search Website
Poland EU countries 3-7 days DPD https://www.dpd.com/tracking
Germany EU countries 3-7 days DHL https://www.dhl.de/en/privatkunden.html
Note 1. The above delivery time is the delivery time of most parcels under normal circumstances, except for special weather and logistics delays.
2. Bikes are all shipped from the above warehouse; accessories, for example, helmets/fenders and other most of the accessories sold on the website, are shipped from China, about 10-25 days delivery.

 

Countries That We Ship To

For Electric Scooters/ Electric Bikes

Destination Ships From Shipping Cost Estimated Shipping Time Pieces of information
Spain Poland/Germany 50 Euro 3-7days  
Romania Poland/Germany 50 Euro 3-7days  
Slovenia Poland/Germany 50 Euro 3-7days  
Slovakia Poland/Germany 50 Euro 3-7days  
Portugal Poland/Germany 50 Euro 3-7days  
Italy Poland/Germany 50 Euro 3-7days (Shipment to islands is disabled)
Poland Poland Free 2-5days  
Netherlands Poland/Germany 50 Euro 3-7days  
Luxembourg Poland/Germany 50 Euro 3-7days  
Lithuania Poland/Germany 50 Euro 3-7days  
Ireland Ireland 50 Euro 2-5days  
Hungary Poland/Germany 50 Euro 3-7days  
Greece Poland/Germany 50 Euro 3-7days (Shipment to islands is disabled)
Germany Germany 50 Euro 2-5days  
France Poland/Germany 50 Euro 3-7days  
Finland Poland/Germany 50 Euro 3-7days  
Estonia Poland/Germany 50 Euro 3-7days  
Denmark Poland/Germany 50 Euro 3-7days  
Czechia Poland/Germany 50 Euro 3-7days  
Cyprus Germany 50 Euro 3-7days (Shipment to islands is disabled)
Croatia Poland/Germany 50 Euro 3-7days  
Bulgaria Poland/Germany 50 Euro 3-7days  
Belgium Poland/Germany 50 Euro 3-7days  
Austria Poland/Germany 50 Euro 3-7days  

About Custom Duties:

As we want to be as transparent as possible, goods purchased from overseas are subjected to customs import duties or widely known as Value Added Tax (VAT), and excise duties. This is a standard practice in some countries, and they are collected by your local government customs authorities.

All of our products have stock in our EU warehouses. We prepay the customs duties for our Europe shipments, so you do not need to pay an extra sum after placing an order with us.

How Do I Know That My Order Has Bean Shipped?

You will receive a shipment notification email once your order has shipped. The email will contain the tracking information.